MistriOndoor ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our cleaning services, website, or mobile application. Please read this Privacy Policy carefully. By using our services, you agree to the terms of this policy.

1. Information We Collect

We collect various types of information in connection with the services we provide, including:

- Personal Information: Includes your name, email address, phone number, home address, and payment information. We collect this information when you register, book a service, or communicate with us.

- Service Information: Information about the services you request, such as the type of cleaning, frequency, and details related to your home (e.g., size, number of rooms).

- Usage Data: Includes details on how you interact with our website and app, such as IP address, browser type, access times, pages viewed, and the links you click.

- Location Information: With your consent, we may collect and use information about your location to provide relevant services.

2. How We Use Your Information

We use the information we collect in various ways, including:

-Service Provision: To schedule, manage, and provide cleaning services at your request.

- Payment Processing: To process your payments securely.

-Communication: To send you updates, reminders, and promotional offers related to our services.

-Customer Support: To respond to your inquiries and resolve issues you may have with our services.

- Improvement of Services: To analyze data and user feedback to enhance our service offerings and website functionality.

-Legal Compliance: To comply with legal obligations and protect our legal rights.

3. Sharing of Information

We may share your information with third parties under the following circumstances:

- Service Providers: With third-party vendors who assist us in providing our services, such as payment processors, customer support, and IT services.

- Legal Requirements: When required by law or to comply with a legal process, or to protect our rights and the safety of our users.

- Business Transfers:In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

4. Data Security

We take data security seriously and implement appropriate measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

You have the following rights regarding your personal information:

- Access and Correction: You can access and update your personal information through your account settings or by contacting us directly

- Data Deletion: You may request the deletion of your personal information, subject to certain exceptions (e.g., legal obligations).

- Opt-Out:You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in our emails.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, analyze site traffic, and provide personalized content. You can manage your cookie preferences through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
MistriOndoor
[Bhopal]
[7399553300]
[admin@mistriondoor].